Terms & Conditions


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

The terms of use listed here may be modified periodically for different purposes. Please check back regularly to keep up with the updates. We may also send an e-mail to our subscriber base informing them of the change in terms of use.

The following terminology applies to this Terms and Conditions. “Eibeika”, “We” and “Us” refer to our company: Eibeika Health & Beauty (S) Pte Ltd.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our EIBEIKA's use of cookies in accordance with the terms of EIBEIKA's privacy policy.

License to use website

Unless otherwise stated, EIBEIKA and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.


Where content is specifically made available for redistribution, it may only be redistributed within your organization.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without EIBEIKA’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without EIBEIKA’s express written consent. 

Restricted access

Access to certain areas of this website is restricted. EIBEIKA reserves the right to restrict access to other areas of this website, or indeed this entire website, at EIBEIKA’s discretion.

If EIBEIKA provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.  

EIBEIKA may disable your user ID and password in EIBEIKA's sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to EIBEIKA a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to EIBEIKA the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or EIBEIKA or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

EIBEIKA reserves the right to edit or remove any material submitted to this website, or stored on EIBEIKA’s servers, or hosted or published upon this website.

Notwithstanding EIBEIKA’s rights under these terms and conditions in relation to user content, EIBEIKA does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

Information related to Health

Any information, services and other content on this website are provided solely for informational purposes only and should not be used in place of an advice or consultation with your physician or other healthcare professional regarding any medical or health related diagnosis or treatment option. Although all of our products are very safe, Eibeika recommends consultation with your physician or healthcare professional before using our products. Similarly, information provided on this website should not form the basis of treatment of a health problem or prescribing a medicine.

Delivery of Goods

The information about delivery and shipping price would be provided on the website. The time for the product to reach you after the payment are rough estimates and hence a guarantee is not given with respect to the date and time of delivery. 

Reception of Goods

As soon as the product is delivered to you, the legal title of the good gets transferred to you.

Cancellation Rights

Eibeika reserves the right to cancel any purchase (an order already accepted by us) or refuse to accept an order under different conditions.  

Cancellations And Refund Policy

No cancellation of orders are permitted after the placement of orders. All money paid to us which constitute payment for the orders shall not be refunded.



Eibeika has its own shipping restrictions and the same would be conveyed to while making a purchase. It’s the user responsibility to ensure that the shipping address being supplied is real and compliant with the different laws.


The website contains certain trade names, trademarks and logos the copyright of which belong to their respective organizations. One cannot use any trademarks, trade names or logo without prior approval from Eibeika or its affiliates.


Everything on this website including but not limited to text, images, videos are protected by copyright, trademarks and other laws. One needs prior approval from Eibeika and its affiliate before choosing to download and use any content or other materials of this website.

Custom and Import Clearance

It’s the buyer responsibility to ensure that he/she meets the norms, laws and regulation of the country where the product is being shipped. It’s the duty of the buyer to ensure that the ordered product can be lawfully imported in that country is ‘legal’ and should be ready to pay the additional import duties, taxes and other such charges. 

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  EIBEIKA makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, EIBEIKA does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

EIBEIKA Health & Beauty (S) Pte, its directors, officers, employees, agents, suppliers and affiliates will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.


These limitations of liability apply even if EIBEIKA has been expressly advised of the potential loss.



Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit EIBEIKA's liability in respect of any:

  • death or personal injury caused by EIBEIKA’s negligence;
  • fraud or fraudulent misrepresentation on the part of EIBEIKA; or
  • matter which it would be illegal or unlawful for EIBEIKA to exclude or limit, or to attempt or purport to exclude or limit, its liability.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, EIBEIKA has an interest in limiting the personal liability of its directors, officers and employees.  You agree that you will not bring any claim personally against EIBEIKA’s directors, officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect EIBEIKA'S directors, officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as EIBEIKA.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify EIBEIKA and undertake to keep EIBEIKA indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by EIBEIKA to a third party in settlement of a claim or dispute on the advice of EIBEIKA’s legal advisers) incurred or suffered by EIBEIKA arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to EIBEIKA'S other rights under these terms and conditions, if you breach these terms and conditions in any way, EIBEIKA may take such action as EIBEIKA deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


EIBEIKA may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


EIBEIKA may transfer, sub-contract or otherwise deal with EIBEIKA'S rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and EIBEIKA in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with law and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of seller’s country.